The characters truly are wonderful in this piece. The production work is rich. There are many different voices, but each manages to stay distinct, and so the piece is very dynamic and achieves most of its power from these different voices. I was particularly surprised by how well the reading of Phil's letters worked - having a relative read them was really a much better idea than having an actor do it. It seems to add an amount of self-reflexivity to the production (by keeping it all "in the family") that so many of these kind of personal narratives seem to lack. Great work.