PRX - Pieces for Format: Soft Feature
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Air travel can be a stressful experience for just about anyone. But for 26-year-old Russell Lehmann, a flight delay or cancellation isn’t just a sm...
- Added: Sep 26, 2017
- Length: 02:37
Fred Taylor talks to his wife Julie about his 15 years writing letters to frustrated airplane passengers as Southwest Airlines’ apologizer-in-chief.
Bought by WVBI-LP, WGUC/ WVXU, and New Hampshire Public Radio
- Added: Jan 19, 2017
- Length: 02:26
- Purchases: 3