This piece is great! It's a hilarious look inside a world most of us know little about--that most of us hate from the outside looking on. On, but no IN, not in the context of this piece. Our protagonist is a joy to listen to. She's the type of person I'd like to hang out with. She's charismatic, charming, a great story-teller. The interviewer has the perfect touch. He is neither too neutral, too distanced from her world, or too unresponsive, nor is he too involved, too desiring to match the subject's tone, too affable. He strikes the perfect balance between entering the parking ticket writer's world as an observer and entering the world as a participant. I loved laughing with them both. This piece would complement most any broadcast with a format akin to All Things Considered. Universal. Excellent.