Anyone who's been stuck in automated customer service hell (and I assume that's everyone) can relate to this upbeat yet informational piece. Strickland combines her commentary with phone cuts from using an automated service along with interviews. Pretty great variety for a three-minute piece that brings humor to the sad future of automation we face. This piece would work on any news magazine program or as a drop-in. There's a host intro at the top that would have to be edited out and the piece ends as quickly as saying goodbye on the phone.