One of those documentary segments that pulls you right into the middle of another person's daily life and gives you a sampling of what it's like as they try to do their job. In this case, it's a job that seems daunting (at the very least) as you listen to all the demands and challenges that are made on a school's vice president and how unflappable and determined she is. The segment is likely to make most of us realize how "easy" our jobs are -- and give a new-found respect for those working the education today.